Last updated: July 25, 2026
This Privacy Policy explains how Royall Estates LLC ("Royall Estates," "we," "us," or "our") collects, uses, and shares information when you visit royallestates.com (the "Site") or contact us. By using the Site or submitting information to us, you agree to the practices described here.
When you email us, call us, or use the chat widget on the Site, we collect the information you choose to provide. For deal submissions this typically includes your name and contact details, your role (agent, wholesaler, or seller), a property address, asking price, mortgage balance or payment, and a description of the situation.
Like most websites, our hosting provider and the tools we use automatically collect basic technical data when you visit, such as your IP address, browser type, device information, pages viewed, and referring pages. This is used for security, performance, and analytics.
The Site and its third-party components (including the chat widget) may use cookies or similar technologies to keep the chat working, remember preferences, and understand usage. You can control cookies through your browser settings; disabling them may affect some features such as live chat.
We do not sell your personal information.
The Site uses a chat widget provided by LeadConnector (HighLevel). When you interact with it, your messages and contact details are processed and stored by that service on our behalf so we can respond and manage the conversation. Your use of the chat is also subject to HighLevel's own privacy practices.
Our email is operated through Google Workspace. When you email acquisitions@royallestates.com, the contents and metadata of your message are processed and stored through Google's services on our behalf. If we contact you or send updates, you can ask us to stop at any time.
The Site is hosted on Netlify. Netlify may process technical data such as server logs and IP addresses as part of delivering the Site securely.
We share information only as needed to run our business and respond to you, including with:
We keep information for as long as needed to respond to you, complete or document a transaction, and meet legal and recordkeeping requirements, after which we take reasonable steps to delete or de-identify it.
You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of non-transactional communications. Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act or similar state privacy laws. To make a request, contact us using the details below. We will respond consistent with applicable law.
We use reasonable administrative and technical measures to protect information, including HTTPS on the Site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please avoid sending highly sensitive information (such as Social Security numbers or full account numbers) through the Site or chat.
The Site may link to third-party websites and services we do not control. This Policy does not apply to those sites, and we encourage you to review their privacy policies.
The Site is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
We may update this Policy from time to time. The current version is always posted here with an updated "Last updated" date. Material changes take effect when posted.
For privacy questions or requests, contact Royall Estates LLC at acquisitions@royallestates.com or 412-477-2731.